How Protect The Heroes Helped Healthcare Organizations
The Protect The Heroes initiative offered healthcare organizations something hard to come by in early 2020: a steady, trusted donation pipeline at a moment when hospitals were spending faster than they could raise. The campaign's three founding partners brought complementary skills, and the result was a national platform that fed money and attention into thousands of medical centers across the country during the COVID-19 emergency.
The Three Partners and Their Roles
Each organization behind the campaign filled a different gap. Together they covered the fundraising network, the institutional reach, and the storytelling muscle that the moment required.
- The Association for Healthcare Philanthropy provided the foundation network and donation processing
- The American Hospital Association supplied credibility and reach across member hospitals
- The Creative Coalition handled celebrity outreach and shareable campaign assets
- Hospital foundations managed local intake and allocation of incoming funds

What Hospitals Received
Funds reached recipients in several forms. The table below summarizes how organizations typically used contributions during the first year of the campaign.
| Type of Help | Most Common Recipient | Source of Funds |
|---|---|---|
| Protective gear | Acute-care hospitals | Individual donors |
| Meals for staff | Urban hospital systems | Corporate matches |
| Mental health services | Hospice and palliative care | Monthly recurring gifts |
| Family support | Standalone hospices | Community fundraisers |
"The campaign's real strength was structural. It linked a national platform to local choice through a simple search tool."
Lasting Effects on Healthcare Giving
The campaign closed its most active phase as the urgent crisis eased, but its working model influenced how later healthcare emergencies were structured. The lesson it left behind is simple: existing partnerships built during calm periods are what make rapid response possible when the next hard moment arrives.